Request deletion

  1. Email marvin.kiefer@swisswebdev.ch with the subject ClipX data deletion, preferably from your account email.
  2. Tell us whether to delete your whole account, a workspace or recording, or data associated with a connected YouTube, TikTok or Instagram account. Include the relevant workspace or account name.
  3. We will verify your authority, confirm the scope and explain completion or any records that must be retained. Never send passwords or authentication codes.

The operator handles these requests; this is not an automatic deletion form. If you cannot access your account email, contact us for another proportionate verification method.

Disconnect a social account

Open Settings, find the connected account and choose Disconnect. This clears stored access credentials and cancels pending scheduled posts. Also remove ClipX in the platform’s connected-app settings. For YouTube, use Google account permissions.

Disconnecting does not erase your ClipX account or footage, or remove posts already published elsewhere. Request deletion here for data held by ClipX; use the destination platform to remove its posts.

What deletion covers

After verification, we remove data within the confirmed scope and handle associated recovery copies. Other workspace members’ rights, disputes or legal retention may affect removal; we explain exceptions. Archiving a clip is not the same as erasing its source recording. See our privacy policy for storage details.

Responsible operator